Terms of service
Last updated 15 November 2026
These terms are between Shellback Private Limited, India ("we") and the Shopify store that installs Stelyn AI Search & Filters ("you"). By installing the app you agree to them.
The service
Stelyn adds search, instant search and filters to your Shopify store, plus the extras in the plan and add-ons you choose. We work to keep it fast and available, but we do not promise it will never be slow or down. If Stelyn is unavailable, you can turn off the app embed and your theme's own search works again.
Plans and billing
- Plans and prices are shown in the app and on our home page. All charges go through Shopify's billing and appear on your Shopify invoice.
- Paid plans have a 14-day free trial, once per store.
- You can change plan or move to Free at any time in the app. Shopify handles any credit for unused time, following its own billing rules.
- If your store has more products than your plan allows, your storefront uses your theme's own search until you change plan.
Your responsibilities
- You are responsible for your products and store content.
- If you use Back in stock, you are the one asking shoppers for their email, and you must follow the privacy laws that apply to your store. Alerts are sent in your store's name and replies go to your email.
- Do not use Stelyn to send spam or anything unlawful, or try to break or overload it.
Data
How we handle data is in our privacy policy. Your product data stays yours.
Liability
To the extent the law allows, Stelyn is provided "as is", and our total liability to you is limited to what you paid us for the app in the 3 months before the claim. We are not liable for lost sales or indirect losses.
Ending
You can stop at any time by uninstalling the app. We may suspend a store that breaks these terms, after telling you why where we can.
Law
These terms are governed by the laws of India.